The National Hajj Commission of Nigeria (NAHCON) has started a review of the 2026 Hajj and Umrah operations. They are inviting Nigerian pilgrims and other interested people to send in their complaints, observations, and suggestions about the services during the event.
The commission said this feedback will help them spot problems, improve future pilgrimages, and enhance the supervision of those involved in Hajj and Umrah operations.
NAHCON also mentioned that the submissions will help decide whether to renew licenses for service providers. This includes tour operators, State Muslim Pilgrims’ Welfare Boards, airlines, cargo companies, caterers, and places to stay.
The commission is asking anyone with comments or suggestions to send their messages, including their full addresses, to its office in Abuja or through its official email addresses. The deadline for submissions is 31 July 2026.
NATIONAL HAJJ COMMISSION OF NIGERIA (NAHCON)
CALL FOR COMPLAINTS AND SUGGESTIONS ON SERVICES DURING THE 2026 HAJJ AND UMRAH
To carry out its duty of regulating and overseeing organizations involved in organizing the movement of pilgrims for Hajj and Umrah, NAHCON wants to inform the public that it has begun a review of the 2026 Hajj and Umrah exercise.
The Commission invites pilgrims who took part in the 2026 Hajj or Umrah and have complaints or comments about services provided during the event to send these to the Commission for necessary action.
These complaints will help the Commission improve services for future Hajj and Umrah operations. They will also influence decisions on renewing licenses for relevant service providers, including tour operators, State Muslim Pilgrims’ Welfare Boards, airlines, cargo companies, caterers, and accommodation providers.
The Commission also welcomes suggestions and ideas from stakeholders and the public on how to better Hajj and Umrah operations in Nigeria.
All complaints, comments, or suggestions should include the sender's full address and be sent to:
The Chairman/CEO
National Hajj Commission of Nigeria (NAHCON)
Plot 991/992 Zakariya Maimalari Street
Central Business District, Abuja
P.M.B. 375, Abuja
Alternatively, they can be sent via email to info@nigeriahajjcom.gov.ng or info@nahcon.gov.ng by 31 July 2026.
For more information or help, please reach out to the Commission’s Operations Department at 07039059256 or 08074160299, or via the official WhatsApp number: +234 907 180 0007.
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